We here at Harduse Industries have a duty of care to our customers... and we take great pride in servicing our customers.

Nearly all staff here at Harduse Industries have Military/ Private/ or Law Enforcement bacgrounds. We know the importance of selecting the right gear suited for the job and the environment. Our Gear is made to handle One (1)  the elements of a soldier and two (2), the environment as a soldier you will work in.

Our Products need to sustain robust environments and the harsh conditions that seasonal weather can play.

You will find all Harduse Industries and K-TIC products are made from 1000d codura and UV resistant thread. Double stitching and Box Stitching plus Bar Tacking at all load bearing points. We are not just providinging a leading product, we are providing a name you can trust. 

POSTAGE AND HANDLING

Harduse Industries  provides a flat rate for postage and handling

Harduse Industries utilise Australia POST, and will express post in most cases depending the weight of purchase.

Regular orders under $100 will be charged a $16.95 Australia wide.

Regular Orders Over $100 are FREE

Please Not that the prices above are indicated for general consumer customers and not WHOLESALE CUTOMERS

(Please note that not all areas are within the express post range, please check with http://www.auspost.com.au/)

Delivery Conditions and Timings:

Harduse Industries – takes no responsibility for parcels that are not delivered within the specified times, as Harduse Industries has no control over freight forwarding company/ organisation and there employee actions.

Web Site Orders May take 24- 48 Hours to process... further if purchase falls in Public Holiday Time Zone. If your Purchase is of the highest Importantance, Please call through and indicate your concerces, we are more than happy to accomodate our customers

Address Details:

PLEASE ENSURE that you provide the correct forwarding address as we can not be held to blame or responsible for incorrect postage address. Incorrect postage address will lead to failure of you the customer recieving your goods and or paying Australia Post to receive your returned Goods.

Payment and and Security:

Harduse Industries Provides a safe Secure Payment Options for Major Card Holders

For More detailed Information Please See Our Site Security Under Customer Care

Prices:

Please Note: Prices on this site may vary from time to time without notice and Harduse Industries will often run Prices at Specially Marked Prices/ Promotional Prices and Introductory Prices. Please ensure to check and confirm prices before purchase

Returns:

We have a no fuss return policy. If you are not happy with your purchase for any reason you can return it to us within 30 days of the date of purchase for a full refund of the purchase price (no refund on postage). Simply email us on receipt of the product to let us know, then post the product back and we will arrange a refund. You are responsible for the cost of returning the item to us, unless we have agreed to provide you with free return postage. 

We check our products before dispatch to ensure they are not damaged. Occasionally damage may occur in the delivery process. If this occurs please contact us for a replacement or refund.

Privacy:

Harduse Industries takes your Privacy seriously and are committed in maintaining customer Privacy.

We Protect all Personal and Financial information with the latest Industry Standard Encryption Technology, Digital Certificates, Authentication and Secure Commerce Servers; ensuring that all our customers personal information is kept Secure and Private

For more information regarding privacy please see our Privacy Statement under Customer Care.

Thank you

and with best regards

Harduse Industries Team